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A Support Bundle is a downloadable archive that contains detailed diagnostic information about your Omni-managed clusters. It includes data such as cluster and machine statuses, load balancer configurations, Kubernetes and Talos service logs, provisioning details, and network or device information. Support Bundles are primarily used for troubleshooting. When something goes wrong, you can share the bundle with the SideroLabs team to help identify and resolve issues. While the bundle does not include sensitive data like secrets, it may contain elements such as IP addresses, port information, system identifiers, and non-sensitive service logs that provide essential context for debugging.

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Download the Support Bundle

You can download the Support Bundle in two ways, from the Omni UI or through the CLI:
  • Omni UI
  • CLI
To download the Support Bundle from the UI:
  1. Log in to your Omni dashboard.
  2. Select the cluster you want diagnostic information for.
  3. Click Download Support Bundle on the right side of the dashboard. Download Support Bundle button