talosctl support command gathers logs, resourcci es and diagnostics from the nodes you specify into a single archive, called a support bundle.
Attach a support bundle when you report a problem in a GitHub issue or open a ticket with Sidero Labs support: it usually contains everything needed to diagnose the issue without another round of questions.
Collect a support bundle
Pass the nodes to collect from with the--nodes flag (multiple nodes are supported):
support-<cluster>.zip.age in the current directory, or to support.zip.age if the cluster name can’t be determined.
Use the --output (-O) flag to write it somewhere else.
Collection runs one worker per node by default; raise it with --num-workers (-w) to speed up collection on larger clusters.
The bundle contains the following information:
- for each node: kernel logs, logs of all Talos services, logs of all
kube-systempods, Talos COSI resources (without secrets), the COSI runtime state graph, a processes snapshot, an IO pressure snapshot, the list of mounts, PCI devices info and the Talos version; - for the cluster: Kubernetes nodes and
kube-systempod manifests.
Encryption
Support bundle encryption was introduced in Talos 1.14.
talosctl support encrypts the bundle with age, so that the archive can be safely attached to a public GitHub issue.
The default recipients are the public SSH keys of the public members of the siderolabs GitHub organization, embedded in talosctl, so a bundle produced with the defaults can only be decrypted by the Sidero Labs team.
The recipients used are printed when the collection starts:
.age extension appended to the archive name.
Encrypt to yourself as well
To be able to read the bundle yourself while still allowing Sidero Labs to decrypt it, add your own recipients with--encryption-recipients.
Each value is a single age recipient (age1...) or an SSH public key (ssh-ed25519 ... or ssh-rsa ...), and the flag can be repeated:
Encrypt to your recipients only
To keep the bundle for internal use, drop the default recipients with--encryption-no-default-recipients.
At least one --encryption-recipients value is required in this case:
Disable encryption
Use--no-encryption to write a plain .zip archive, e.g. to inspect the contents right away:
--no-encryption can’t be combined with --encryption-recipients or --encryption-no-default-recipients.
Handle unencrypted bundles as sensitive data: keep them local, and don’t attach them to public issues.